Reconciliation checks StoreDeck's figures against the sales channel's own statement, month by month, to find what differs. Two figures are checked for each month, each with what your books expect beside what the statement says:
- Net proceeds
- The month's sales less its refunds, fees, return postage and postage labels, plus balance adjustments. Compare it with the net the statement shows for the month.
- The balance on the month's last day
- Net proceeds less payouts, up to that day. Compare it with the funds the statement shows on that day: available, processing and on hold together.
Sales count by their order date and refunds by their refund date, as the statement shows them. Expected uses the books as they stand today.
When a figure differs
The difference is shown under it, with its likely causes, each opening the records behind it: an order with no fee typed, the adjustments recorded in the month to check against the statement's other credits and charges, and the payouts to check against its payouts. A difference in the balance that is net proceeds' difference carried in says so; one from an earlier month carries into every month after it, so reconcile the earliest first.
Saving and locking
Save reconciliation keeps the check, with a note for whoever checks it next. A month whose two figures agree is reconciled. If the month's records change later, the saved check says so and keeps the figures it was saved with.
A reconciled month offers Lock this period: it counts what it would lock and sets the store's Lock date to the month's last day, so nothing in it can change, with Undo. The Dashboard's Needs attention asks for last month until it is reconciled.
Common questions
Why does a refund make last month differ?
A refund counts in the month of its own date. If the statement counts it in another month, the difference is the refund; check its date on the order.
Related: Reconciling a month, step by step, Payouts, Adjustments.
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